What I walked into
They did not need another AI presentation. They needed decisions.
When I first spoke with the leadership team, the pattern was familiar: everyone agreed AI mattered, but nobody agreed on where to start. Teams were using different tools, running different workflows, and optimizing for different outcomes.
We needed the operating truth first, not assumptions. So we mapped how work actually moved across the company, then ranked where automation would create measurable value instead of random experimentation.
